All orders are shipped within 48 hours Monday – Friday 8am – 5pm.
The rate charged for the shipping of your order is based on the product and sometimes shipping charges are given Free for few products
Delivery charges are free but in certain cases delivery charges in outskirts, villages etc may require to pay extra delivery charges (EDC). EDC amount might vary depending on the location. Customer will receive an email from Joowatches mentioning the extra payment link to pay EDC. Order will be on hold till we receive the EDC. If we do not receive the same within 3 days, we will be cancelling the order and issue the full refund to customer.
Places of delivery & time of Delivery:
Delivery schedule varies depending on the destination city or town. Same day Delivery option is only available for Kolkata. Metropolitan cities other than Kolkata takes 2-4 Working day and any interior / remote location, will take 4 to 8 working days. Same day delivery is not available on Saturday & Sunday
We deliver in almost all cities in India but trusted courier service in certain remote or interior is not available. In these locations order will be cancelled with 100% refund. If location is interior customer can confirm it from our customer care over phone or mail. This will help resolve these kinds of issue.